Questions to Ask Your EdTech Provider About AI

Overview

Not all AI tools are built with education in mind. As schools come under increasing pressure to adopt new technology, it’s worth knowing the right questions to ask before committing to any platform.

This checklist is designed to help teachers and school leaders evaluate any EdTech provider’s AI features with confidence. It covers the areas that matter most: how student data is protected, whether the tool is built to genuinely support learning, and how providers ensure the accuracy of AI-generated content.

Use it when speaking with vendors, reviewing platform documentation, or making procurement decisions. The right EdTech provider should be able to answer every question here clearly and directly.

What This Checklist Covers:

• Security and ethics: Key questions around data storage, third-party sharing, government compliance, ST4S certification, content safeguards, and AI transparency for students
• Pedagogical impact: Questions to help you assess whether an AI tool genuinely supports critical thinking, provides meaningful feedback, scaffolds student learning, and reduces teacher workload in practical ways
• Content accuracy: How to evaluate where an AI tool draws its information from, and what safeguards are in place to catch and correct errors in AI-generated content