In this EPisode, Jimmy chats with Chris Higgins, Global Head of Humanities at EP. Together they discuss the importance of human connection, especially in these changing times. “What is truly important? It’s human connection. It’s the environment. It’s these things that are fundamentally important to who we are as people”. Chris shares ideas on how to set yourself up for success with each virtual (or otherwise) meeting. He discusses strategies such as goal setting and pre-contracting to set expectations so communication can be effective and inclusive.